Online Bill Pay Saves Health System Money, Frees Resources, and Satisfies Patients

Denise Kennedy, Vice President of Financial Services, Lancaster General Health

It’s common today for people to buy their food and clothing online, and to arrange their travel reservations through web-based services. Now many health systems also allow patients to view and pay their health care bills online. In addition to increasing patient satisfaction with this offering, health care systems can also save valuable staff time Read More

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New Online Billing/Payment System Pays Off for Patients and Staff at a Pennsylvania Health System

Denise Kennedy, Vice President of Financial Services, Lancaster General Health

// By Lisa Ellis // It’s common today for people to buy their food and clothing online, and to arrange their travel reservations through web-based services. Now many health systems also allow patients to view and pay their health care bills online. But this process can be complicated if it isn’t managed well, and can Read More

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Health Care Marketing: 4 Areas of Focus in 2016

“Spurred by the convergence of the Affordable Care Act, an extraordinary medical technology revolution, and our new on-demand, sharing economy mindset, America’s health care ecosystem is now set up to revolve around the customer,” says Lindsay R. Resnick, Chief Marketing Officer of Wunderman Health. Resnick says several “known unknowns” will affect the health care landscape Read More

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Health Care 2016: The Year of Customer Connections

Four critical areas of focus for every health care marketer, and how to make it happen! // By Lindsay R. Resnick // Spurred by the convergence of the Affordable Care Act, an extraordinary medical technology revolution, and our new on-demand, sharing economy mindset, America’s health care ecosystem is now set up to revolve around the Read More

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