Latest Articles

Which Is Better for Social Media — Polished or Imperfect?

Broward Health logo

// By Jane Weber Brubaker // Last November at HCIC, Carla Rivera, social media manager at Broward Health, gave a presentation on short-form video content. She commented that you have three seconds to get and hold people’s attention. Here, Rivera shares her best tips and tricks for creating short-form video content that builds connection by being authentic.

How AI Is Reshaping the Patient Journey — and What Health Systems Must Do Next

Amanda Todorovich, enterprise executive director of digital marketing, Cleveland Clinic

Today, every health care provider must recognize one emerging reality: Consumers are more informed, more skeptical, and more selective than ever in choosing their care. Conversational tools like ChatGPT shape early perceptions, change search behavior, and train patients on which providers to trust, often before a health system even enters the picture.

Short-Form Video and AI-Driven Algorithms: Survey Reveals Strategic Priorities for Health Care Social Media Teams

Erin Laviola

// By Erin Laviola // Health care social media leaders are under pressure to produce compelling content that grabs attention and inspires engagement. A new survey shows how social media teams navigate algorithm changes and budget pressures while prioritizing short-form video. Here, we discuss major takeaways from the report, video strategies, and how AI impacts action plans.

eHealthcare Leadership Awards: Anatomy of a Winning Entry

// By Susan Dubuque // What separates good work from award-winning work in the eHealthcare Leadership Awards? What gets recognized is not just the work itself, but also how clearly and convincingly it is presented. for practical ways to clarify your story, present your work with confidence, and yes, improve your chances of winning.

When the Delivery Room Goes Dark: What’s Behind OB Unit Closures and What Comes Next

// By Susan Dubuque // As hospitals step away from obstetrical services, a clearer picture emerges of the pressures reshaping care delivery and what that means for access and long-term relationships with patients. Find out what drives OB unit closures and how health care organizations adapt to maintain access and support patients and communities.

What Does It Take to Build an Enterprise AI Strategy in Health Care?

Pamela Landis, senior vice president of digital engagement at Hackensack Meridian Health

AI is moving quickly in health care, but many organizations are still working out how to use it in a more coordinated, enterprise-wide way. Here, leaders from Hackensack Meridian Health, Baptist Health South Florida, and BPD share what it really takes to move AI from isolated pilots to an enterprise capability.

Advertising Showcase: UChicago Medicine Invites Women to “Live Again”

UChicago Medicine logo

// By Susan Dubuque // UChicago Medicine’s “Live Again” campaign confronts stigma, builds awareness, and drives appointments for pelvic health services in Chicago’s northern suburbs. See how research-driven strategy, relatable creative, and disciplined media planning generated appointments while reshaping the conversation around pelvic health.

Health Care Advertising Showcase

SHCM Ad Showcase Report cover

In this new report from Strategic Health Care Marketing, we have compiled five varied Advertising Showcases. We hope this excellent work gives you a little inspiration for your next creative endeavor.

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