Advertising Showcase: Building Community Support to Elevate Children’s Health Care

Children's Hospital VCU logo

// By Susan Dubuque // Children’s Hospital of Richmond at VCU and Children’s Hospital Foundation share a marketing and fundraising story shaped by grit, creativity, and a deep sense of community ownership. See what came next: a coordinated effort between philanthropy and marketing and the ad campaign that brought their shared story to life.

What Comes Next: A 2026 Forecast from Health Care Marketing’s Front Lines

Daniel Fell is senior vice president, Healthcare at BVK

// By Danny Fell // Health care marketing is entering 2026 at an inflection point. AI is no longer an emerging capability. It is a structural force reshaping how patients search, choose, access, and trust health care. In this article, 10 health care marketing leaders weigh in on key priorities for 2026.

Navigating Executive Communications in a Politically Charged Health Care Landscape

Althea Fung

// By Althea Fung // Public trust in institutions is eroding, and health policy debates are increasingly polarized. Health care leaders face growing pressure to speak publicly on issues that blend medicine, politics, and public perception. For executive communications teams, the question is not whether to engage, but how and when to do so for maximum credibility.

Northwell Health Strikes an Emotional Chord with Sonic Branding

Ramon Soto, senior vice president and chief marketing officer, Northwell Health

Few things connect more directly to human emotion than sound. In marketing, that connection is powerful: Audio cues can reinforce brand recognition up to 96 percent faster than visuals alone. Discover how Northwell’s sonic brand amplifies emotion, strengthens trust, and helps the organization break through the clutter in a fiercely competitive marketplace.

The Power of Data in Search: How a Small Marketing Team Masters AI Overviews

Lacey Reichwald, Aha Media Group

// By Wendy Margolin // The search landscape has changed dramatically now that AI-generated answers are featured at the top of search engine results pages. Do consumers trust what they find? How should health care organizations change their approach to content development? New research sheds light on some of the new dynamics.

CRM in Action: Building Smarter, More Integrated Programs

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A new Strategic Health Care Marketing webinar for healthcare marketers and strategists

From operational readiness to data governance and cross-functional alignment, we’ll explore what it really takes to build CRM programs that move the needle across patient engagement, referral growth, and system-wide visibility.

Wednesday | February 25, 2026 | 2 p.m. Eastern

Your Presenters:

  • Laura Lee Jones, Founder & CEO of LionShare
  • Kelly Faley, Principal, Kelly Faley Consulting LLC
  • Denise Davis, Vice President, Marketing Technology & Operations, Emory Healthcare
  • Chris Pace, Vice President of Healthcare Industry, SearchStax

In this webinar, you’ll learn how to:

  • Identify and prioritize CRM use cases that align with organizational goals, including growth, retention, and value-based care initiatives
  • Avoid common data and campaign missteps by improving integration and governance
  • Design CRM strategies that engage both consumers and referring physicians
  • Build the cross-functional alignment needed for long-term success
  • Translate insights into action, whether you’re launching, scaling, or refining your CRM

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Register Now »

How Digital Marketing Helped Power a Parkinson’s Research Movement

Holly Teichholtz, chief marketing officer, The Michael J. Fox Foundation

Across a global network of medical centers, The Michael J. Fox Foundation leads a research initiative reshaping how we study, detect, and hope to stop Parkinson’s disease. Discover how a thoughtful marketing strategy helped build the study that’s changing what we know about Parkinson’s.

AI vs. Human Insight: Who Wins in Creative Strategy Decisions?

Deb Pappas, Connecticut Children’s

// By Deb Pappas // Is AI ready to accurately predict creative strategy choices? To explore this question, Connecticut Children’s undertook a side-by-side test during the development of the next phase of creative for a brand campaign surrounding the December 2025 opening of a new patient tower. Read on to see how AI-generated research measured up.

Access to Care: The Digital Imperative for Healthcare Leaders

Access to Care - Perficient cover photo

A free white paper, published by Perficient

Access to care is no longer about convenience: it’s a competitive differentiator. Our award-winning research, based on insights from more than 1,000 U.S. healthcare consumers, reveals how expectations are shifting and why digital-native disruptors are redefining what quality care means. The perception gap is widening, and the stakes have never been higher.

Benefit: Download the report to uncover what your data might be missing and gain the insights you need to deliver connected care moments that drive patient loyalty and support better health outcomes.

Key Learning Points:

  • Discover how consumers search for, choose, schedule, and receive care, as well as what drives their decisions.
  • Identify the friction points that derail satisfaction and conversions across the care journey.
  • Understand how expectations shift by age group and for those managing care for others.
  • Uncover what drives consumers to consider switching providers and how friction fuels that decision.
  • Explore how negative perceptions of health outcomes impact your bottom line.

Download Now »

2 Inspiring Grassroots Fundraising Initiatives Driving Cancer Research and Care

Caitlin Fink, vice president, The Jimmy Fund

In an era of shrinking reimbursements and rising costs, philanthropy has become an essential lifeline for hospitals and health systems, with donors contributing more than $20 billion to U.S. hospitals each year. Discover how philanthropy mobilizes communities and provides millions of dollars in essential funding for cancer research and patient care.

Advertising Showcase: Northwell Health Uses Sonic Branding to Deepen Connections

Logo - Northwell Health

// By Susan Dubuque // Few things connect more directly to human emotion than sound. In marketing, that connection is powerful: Audio cues can reinforce brand recognition up to 96 percent faster than visuals alone. Discover how Northwell’s sonic brand amplifies emotion, strengthens trust, and helps the organization break through the clutter in a fiercely competitive marketplace.

Cincinnati Children’s Elevates Physician Engagement with Specialty Impact Reports

Amy Okin, manager, marketing and insights, Cincinnati Children’s

By transforming annual specialty updates into dynamic digital impact reports, Cincinnati Children’s builds awareness, strengthens its national reputation, and fosters connections across the physician community. Read on to explore the making of Cincinnati Children’s Accomplishment Reports and the lessons they offer for organizations looking to boost physician engagement.

Reflections on 25 Years in Health Care Marketing and What the Future Will Bring

Alan Shoebridge

// By Alan Shoebridge // Chris Bevolo, author of “Joe Public Doesn’t Care About Your Hospital,” shares his thoughts on the evolution of health care marketing in this Q&A. Here’s how he sums it up: “At the end of the day, we need to make things better, whether it’s marketing, health care, or the world.”

Leadership Lessons from Virtua Health CEO

Dennis Pullin, CEO, Virtua Health

// By Jane Weber Brubaker // Character matters in Dennis Pullin’s 2025 book Suited for Leadership: How to Show Up with Purpose to Have a Lasting Impact. Here, we share a few nuggets from Pullin’s wisdom and how his leadership spreads out from Virtua Health to the community it serves and benefits the industry as a whole.

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