Latest Articles

MedStar Health: Aligning Marketing and Philanthropy for Greater Impact

Mike Varner, Vice President of Brand Marketing and Strategy, MedStar Health

// By Susan Dubuque // As health systems face rising costs, shrinking margins, and growing demand for services, charitable contributions can provide critical funding for capital improvements, medical research, and community health programs. Fundraising professionals are among the most recruited health care executives today. Read on to discover the mutual benefits of philanthropy and marketing joining forces.

How MUSC Health Uses Animal Therapy to Enhance Patient Experience

Cathy Bennett, Therapy Animal Program Coordinator, MUSC Health

Furry caregivers contribute to the health care experience by reducing anxiety, boosting spirits, and even improving medical outcomes. Today, it is common for hospitals, nursing homes, and rehabilitation centers to incorporate animal-assisted interventions. Read on to learn more about how therapy animals can enrich the health care experience and improve outcomes.

How to Succeed in a New CMO Role: Lessons from Top Health Care Marketing Leaders

Kathy Smith, vice president and chief marketing and digital officer, Roper St. Francis Healthcare

// By Wendy Margolin // What a new CMO accomplishes in the first three months on the job can make or break their legacy. Three seasoned CMOs joined a panel at the 2025 Healthcare Marketing & Physician Strategies Summit to share how they started in their roles and what really works when stepping into the top marketing job.

From Budget Battles to Consumer Backlash: Paul Keckley on the Future of U.S. Health Care

Jared Johnson

// By Jared Johnson // The U.S. health care industry is approaching a critical inflection point. In a candid and thought-provoking keynote at the 2025 Healthcare Marketing & Physician Strategies Summit, Paul Keckley outlined the challenges and potential opportunities health care leaders must navigate in an era of unprecedented economic uncertainty, regulatory disruption, and consumer discontent.

Your Employer Brand Shows What Candidates and Patients See

John Marzano

// By John Marzano // In an SHCM exclusive Q&A, marketing strategist Cynthia Newton unpacks how review platforms, transparency, and employee engagement reshape health care reputation from the inside out. Read the full article for insights to help ensure that your employer reputation matches your culture.

How TriHealth Built a Brand Rooted in Culture and Community Care

Rob Whitehouse, vice president of marketing and community relations, TriHealth

Cincinnati’s health care market is highly competitive, with eight health systems, including an academic medical center and a renowned children’s hospital. When Rob Whitehouse joined seven years ago, the health system struggled to differentiate itself. Discover how TriHealth aligns its brand to reflect a culture rooted in humanity and in population health.

Health Care Advertising Showcase Featuring Campaigns from Community Health Systems, CHI St. Vincent, Baptist Health, and Centra

In February 2024, Strategic Health Care Marketing launched a new column called Advertising Showcase. Each month, we feature a multimedia advertising campaign from some of the nation’s leading hospitals and health systems — many are winners of eHealthcare Leadership Awards.

In this new report from Strategic Health Care Marketing, we have compiled four varied Advertising Showcases. We hope this excellent work gives you a little inspiration for your next creative endeavor.

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The Healthcare Marketer’s Paid Search Playbook

The Healthcare Marketer's Paid Search Playbook cover

A free white paper, published by INVOCA

Phone calls are the main way patients contact healthcare providers to book appointments. If you’re responsible for paid search at a multi-location healthcare organization, phone calls are your most valuable conversions – but they’re also the most difficult to optimize.

To help, we put together this playbook of paid search strategies you can use to drive more appointment calls to your locations cost-effectively. It also suggests ways to help locations convert more callers so you can increase patient acquisition with fewer leads and less budget.

Download this playbook to learn:

  • Why calls to locations are critical to patient acquisition
  • Strategies to drive more valuable calls from paid search
  • How you can help locations convert more calls to appointments
  • Success stories from healthcare brands like yours
  • How to ensure HIPAA Compliance with BAA-signed vendors

Download Now »

Biggest Issues Facing Academic Medical Center Marketers in 2025

// By Therese Lockemy, MBA // Marketing leaders from Banner Health, Renown Health, the Medical University of South Carolina (MUSC), and Primacy share how academic medical centers adapt strategy, structure, and technology to align today’s health care landscape. Learn how academic medical center marketers adjust their strategies to optimize effectiveness today and focus on the future.