Latest Articles

The Changing Role of Chief Marketing Officers

Ryan Donohue- NRC Health

// By Marcia Simon, APR // How do chief marketing officers (CMOs) defend the fundamental value of health care marketing amid budget constraints, workforce shortages, and increasing use of artificial intelligence? Head marketers from UCSF Health and Baptist Health South Florida share their thoughts on how their role is shifting to meet the needs of their organizations.

Discover Proven HRA Strategies from CommonSpirit Health to Boost Your Marketing ROI – Webinar Recording

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A new Strategic Health Care Marketing webinar for healthcare marketers and strategists

Presented on Jan. 29, 2025

Your Presenters:

  • Cody Brutlag, Region Director, Digital Marketing (California) at CommonSpirit
  • Dan Lavelle, Chief Product Officer at Unlock Health

Moderated by:

  • John A. Marzano, President at JAM3 Strategic Marketing & PR and Contributing Writer at Plain-English Health Care

What you’ll take away:

  • Achieve Clear ROI: Discover how CommonSpirit uses HRAs to validate integrated marketing investments and demonstrate a measurable impact.
  • Optimize Lead Qualification: Learn about CommonSpirit’s approach to using customizable algorithms with HRAs to qualify leads and accelerate conversion.
  • Enhance Patient Engagement: Explore how combining HRAs with email nurturing has helped CommonSpirit keep patients engaged and informed.
  • Align with Digital Goals: Gain insights into how CommonSpirit integrates HRAs with ROI tracking to support their overall digital strategy and improve patient experiences.

Presenters

Watch now »

Children’s Hospitals Expand Care to Confront Adolescent Mental Health Crisis

Cincinnati Children's logo

// By Melissa Sher // The United States is facing a national crisis in child and teen mental health. Children’s hospitals across the country are responding by building upon the care they already provide. Read on to explore 12 notable initiatives at children’s hospitals across the country working to tackle the growing challenges in adolescent mental health.

A Fresh Start: Taking Banner Health’s Brand and Message to the Next Level

Don Stanziano, Chief Marketing and Communications Officer, Geisinger

// By Jane Weber Brubaker // There comes a point in the life of organizations and individuals when it’s time for a change. For Don Stanziano and Geisinger, that time was 2024. Discover highlights from our conversation with Stanziano about his new role and his thoughts on the opportunities and challenges facing health care organizations in 2025.

Advertising Showcase: UNC Health Championship Campaign Drives Impact

Brian Krusoe, tournament director for the UNC Health Championship

// By Susan Dubuque // The UNC Health Championship golf tournament isn’t just about perfect swings and scenic fairways — it’s a game changer for health care across North Carolina. Discover how UNC Health’s omnichannel marketing campaign achieved and surpassed its goals through strategic thinking, innovative media tactics, and impactful creative executions.

Renaissance-Inspired Campaign Celebrates the Resilience of Eating Disorder Survivors

Rodrigo Rothschild, creative director, Bakery

Eating disorders are complex mental health conditions characterized by unhealthy relationships with food and body image, leading to significant physical and psychological consequences. Discover how Illinois-based residential treatment facility Timberline Knolls and ad agency Bakery use Renaissance art to depict the strength of alumni with eating disorders.

Leveraging the Power of Tight-Knit Groups for Hospital Fundraising

Melissa Sher is CEO and cofounder of Kinser

// By Melissa Sher // Marketing expert Seth Godin has long championed the idea that small, passionate communities — what he calls tribes — are a powerful force that can drive marketing and business success through their collective energy. Learn about fundraisers run by dedicated, passionate communities that came together to make a big difference at children’s hospitals.