Latest Articles

Doing More with Less: How AMC Marketers Balance Digital Growth with Financial Pressures

Suzanne Bharati Hendery, Renown Health

Marketing leaders from Banner Health, Renown Health, the Medical University of South Carolina (MUSC), and Primacy share how academic medical centers adapt strategy, structure, and technology to align today’s health care landscape. Learn how academic medical center marketers adjust their strategies to optimize effectiveness today and focus on the future.

Behind the Mic: Strategies from 4 Award-Winning Health Care Podcasts

Jordana Taylor

Award-winning marketers from Orlando Health, Norton Healthcare, CommonSpirit Health, and BayCare Health System share how they launched, evolved, and elevated their podcasts. Keep reading for insights, practical tips, and inspiration to help you launch your organization’s podcast or take it to the next level.

Advertising Showcase: The CU Anschutz Brand Campaign — “Where Dreams Live”

Don Elliman, Chancellor, CU Anschutz

// By Susan Dubuque // This vibrant new marketing campaign presents an imaginative take on the spirit of innovation that powers the people and life-changing work at this leading academic medical center. Keep reading — you won’t want to miss this bold, fresh take on health care advertising. And yes, there just might be a unicorn.

Physician Relations 2.0: Pillars of a Referral Strategy Rebuild

Ashley Abbondandolo, senior director of strategic growth and development, Memorial Healthcare System

// By Devin Healy // Referrals are an indispensable source of growth for health systems and medical practices. Despite that, many of the processes and tactics around referrals have been playing catch-up in terms of modernized strategies and effective use of data. Read on to learn key success factors you can apply to your own organization.

Why Does Health Care Still Struggle to Deliver a Seamless Digital Experience?

Ben Dillon, Geonetric

Health care’s digital experience often lags behind the expectations of modern consumers. Industry expert Ben Dillon unpacks how retail giants have set a new standard for digital experience. Read the full article to explore how health care marketers can more closely align patient experience with consumer expectations influenced by major brands.

Letting Kids Be Kids: CHAP Transforms Hospital Stays at OHSU Doernbecher Children’s Hospital

Rob Wedlake, Program Manager, OHSU Visitors and Volunteers

// By Susan Dubuque // The Children’s Healing Art Project has spent the past 19 years transforming pediatric playrooms and hospital rooms into vibrant, imaginative spaces where creativity can flourish. Read on for a clearer picture of the role of art in patient experience and actionable strategies for healthcare marketers to engage families and strengthen community ties.

More Than Clicks and Follows: How Health Care Influencers Change the Game

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// By JoAnne Gritter // Influencer campaigns can be a powerful way to engage a wider audience and build brand awareness. To cut through public distrust, influencers must be credible, trustworthy, relatable, and not overly polished. Read on to learn how tapping into the right influencers builds brand awareness.

MedStar Health: Aligning Marketing and Philanthropy for Greater Impact

Mike Varner, Vice President of Brand Marketing and Strategy, MedStar Health

// By Susan Dubuque // As health systems face rising costs, shrinking margins, and growing demand for services, charitable contributions can provide critical funding for capital improvements, medical research, and community health programs. Fundraising professionals are among the most recruited health care executives today. Read on to discover the mutual benefits of philanthropy and marketing joining forces.

How MUSC Health Uses Animal Therapy to Enhance Patient Experience

Cathy Bennett, Therapy Animal Program Coordinator, MUSC Health

Furry caregivers contribute to the health care experience by reducing anxiety, boosting spirits, and even improving medical outcomes. Today, it is common for hospitals, nursing homes, and rehabilitation centers to incorporate animal-assisted interventions. Read on to learn more about how therapy animals can enrich the health care experience and improve outcomes.