service line growth

Brand Means Business: Turning Brand Strategy into Business Impact

Brand Means Business_ Turning Brand Strategy into Business Impact

A new Strategic Health Care Marketing webinar sponsored by TILT

Presented October 21, 2026

Your Presenters:

  • Megan Kapalla, Senior Director of Strategy, TILT
  • Sarah Sanders, Executive Vice President and Chief Consumer Officer, Baptist Health
  • Kathy Smith, Senior Vice President and Chief Marketing Officer, Roswell Park Comprehensive Cancer Center

Your Moderator:

  • Susan Dubuque, contributing editor, Plain English Health Care

The discussion will explore:

  • Making brand strategy an integral part of business strategy.
  • Creating meaningful differentiation in a category defined by sameness.
  • Connecting brand to business priorities, competitive strategy, and organizational goals.
  • Creating alignment around the brand across leadership and the organization.
  • Putting brand and business alignment into practice through real-world health system examples.

Kapalla-Sanders-Smith

Watch now »

Measuring What Matters: Award-Winning Digital Marketing Campaigns – Webinar Recording

Measuring What Matters_ Award-Winning Digital Marketing Campaigns - Shared Screen with Gallery View - Aug 19, 2026 1_01 AM - (1h 3m)

A new Strategic Health Care Marketing member roundtable featuring winners from the 2025 eHealthcare Leadership Awards

Presented August 18, 2026

Panelists:

  • Jamie Mermelstein, vice president of digital experience, Unlock Health
  • Matt Eaves, vice president, digital marketing, University Hospitals
  • Sarah Montalbano, marketing automation manager, Ochsner Health

Moderator:

  • Susan Dubuque, Contributing Editor, eHealthcare Strategy & Trends and Co-Chair, 2025 eHealthcare Leadership Awards

Here are some of the topics that will be covered:

  • Showing up when patients are actively searching for answers and care options
  • Reaching patients, caregivers, and referring physicians at the right moments in their decision-making journey
  • Reducing friction between awareness and appointment while re-engaging patients who have fallen out of the funnel
  • Connecting marketing activities to patient volume, service line growth, revenue, margin, and market share
  • Building measurement frameworks that demonstrate marketing’s impact on organizational goals
  • Lessons learned from award-winning campaigns and programs

SHCM-webinar-260818-headshots

Watch now »