Brand Management

Subtopics: Brand Architecture, Brand Standards, Identity, Logos, Naming Conventions, Rebranding Campaigns, etc.

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What’s Next for Banner Health? A Look at Its Evolving Brand Strategy

Banner Health logo

There comes a point in the life of organizations and individuals when it’s time for a change. For Don Stanziano and Geisinger, that time was 2024. Discover highlights from our conversation with Stanziano about his new role and his thoughts on the opportunities and challenges facing health care organizations in 2025.

The Changing Role of Chief Marketing Officers

Ryan Donohue- NRC Health

// By Marcia Simon, APR // How do chief marketing officers (CMOs) defend the fundamental value of health care marketing amid budget constraints, workforce shortages, and increasing use of artificial intelligence? Head marketers from UCSF Health and Baptist Health South Florida share their thoughts on how their role is shifting to meet the needs of their organizations.

A Fresh Start: Taking Banner Health’s Brand and Message to the Next Level

Don Stanziano, Chief Marketing and Communications Officer, Geisinger

// By Jane Weber Brubaker // There comes a point in the life of organizations and individuals when it’s time for a change. For Don Stanziano and Geisinger, that time was 2024. Discover highlights from our conversation with Stanziano about his new role and his thoughts on the opportunities and challenges facing health care organizations in 2025.

Renaissance-Inspired Campaign Celebrates the Resilience of Eating Disorder Survivors

Rodrigo Rothschild, creative director, Bakery

Eating disorders are complex mental health conditions characterized by unhealthy relationships with food and body image, leading to significant physical and psychological consequences. Discover how Illinois-based residential treatment facility Timberline Knolls and ad agency Bakery use Renaissance art to depict the strength of alumni with eating disorders.

Leveraging the Power of Tight-Knit Groups for Hospital Fundraising

Melissa Sher is CEO and cofounder of Kinser

// By Melissa Sher // Marketing expert Seth Godin has long championed the idea that small, passionate communities — what he calls tribes — are a powerful force that can drive marketing and business success through their collective energy. Learn about fundraisers run by dedicated, passionate communities that came together to make a big difference at children’s hospitals.

How Nebraska Medicine Transformed Staffing Challenges and Supported Strategic Growth

Nebraska Medicine logo

// By Susan Dubuque // In January 2023, Nebraska Medicine faced a significant staffing shortfall. Leadership recognized the need for immediate and long-term strategies to address recruitment and retention challenges. Discover how Nebraska Medicine reframed its employer brand to ensure the stable workforce needed to deliver excellent care and help the organization grow and thrive.

Timberline Knolls’ Renaissance Triumph: Empowering Voices Through Art

Althea Fung

// By Althea Fung // Eating disorders are complex mental health conditions characterized by unhealthy relationships with food and body image, leading to significant physical and psychological consequences. Discover how Illinois-based residential treatment facility Timberline Knolls and ad agency Bakery use Renaissance art to depict the strength of alumni with eating disorders.

How VCU Health Stands Out in Richmond’s Crowded Health Care Market

Kevin Best, associate vice president of Brand Marketing, Enterprise Marketing and Communications.

By aligning the health care brand with the academic side of the university, VCU Health strengthens its unique position as an Academic Medical Center in a cluttered market. Learn how VCU Health developed a fresh, new brand — UN-like any other health system — and view the elements of the brand campaign.

Leading Through Change: How Health Care Leaders Can Thrive in a Transformative Era

Allison Minutillo is CMO at Primacy

Success in health care involves not only managing current demands but also anticipating future trends and preparing accordingly. The greatest challenges facing our health care clients aren’t just managing finite resources or navigating complex systems — it’s how their leaders lead through transformation. This article explores essential strategies for modern health care leaders.

Governance Models That Work: How 3 Leading Health Systems Align Marketing with Strategic Goals

Without a unified governance framework to guide marketing, organizations risk sending mixed messages, squandering resources, and failing to engage patients and employees and fulfill the organizational mission. Explore how three health systems use tailored governance models to align marketing efforts with strategic goals, ensuring consistent brand messaging and effective return on investments.

Advertising Showcase: VCU Health “UN” Brand Campaign

Kendra Gerlach, associate vice president of Strategy and Marketing for VCU Health

// By Susan Dubuque // By aligning the health care brand with the academic side of the university, VCU Health strengthens its unique position as an Academic Medical Center in a cluttered market. Learn how VCU Health developed a fresh, new brand — UN-like any other health system — and view the elements of the brand campaign.

Unified Marketing Governance: Lessons from Leading Health Systems

// By Marcos Irigaray // Without a unified governance framework to guide marketing, organizations risk sending mixed messages, squandering resources, and failing to engage patients and employees and fulfill the organizational mission. Explore how three health systems use tailored governance models to align marketing efforts with strategic goals, ensuring consistent brand messaging and effective return on investments.

Henry Ford Health “We Go For It” Campaign Brings Grit to Health Care

// By Althea Fung // Henry Ford Health’s latest campaign “We Go For It” pairs the grit of Detroit Lions Head Coach Dan Campbell with the health care system’s relentless commitment to patient care. Find out how Henry Ford Health leveraged an important sports partnership to showcase its own expanded services and the region’s renewed vitality.

Zero-Click Search Strategies Every Health Care Marketer Should Know

Lecky-Kirsten-WG

AI Overviews, Google’s recent addition to the top of the search engine results page, have changed the game. How can you make sure your brand shows up in these AI-generated summaries? Learn the benefits of zero-click search, how zero-click search impacts digital marketing, and key strategies for zero-click search.

The Future of Health Care Won’t Wait for Stagnant Leadership

// By Allison Minutillo // Success in health care involves not only managing current demands but also anticipating future trends and preparing accordingly. The greatest challenges facing our health care clients aren’t just managing finite resources or navigating complex systems — it’s how their leaders lead through transformation. This article explores essential strategies for modern health care leaders.

Munson Healthcare Leverages Storytelling to Engage Younger Health Care Consumers

Megan Brown, chief marketing and communications officer at Munson Healthcare

It’s no secret — the COVID-19 global pandemic drastically changed the consumer health care landscape. In recent years, health care consumers have become more selective about their care. Learn how Munson Healthcare identified the need to increase affinity with an important demographic — the “sandwich generation” — and developed a multichannel strategy to reach them.

Content Marketing Tips for Keeping Pace with AI-Driven Search

ft image Kirsten Lecky and Nikki Breen

// By Kirsten Lecky and Nikki Breen // AI Overviews, Google’s recent addition to the top of the search engine results page, have changed the game. How can you make sure your brand shows up in these AI-generated summaries? Learn the benefits of zero-click search, how zero-click search impacts digital marketing, and key strategies for zero-click search.

Health Care Brand Loyalty Dwindles Amid Primary Care Delays, Survey Reveals

Rob Klein, founder and CEO, Klein & Partners

In an age where health care access is a primary concern, people can’t love a brand they can’t use. This was the resounding message from a 2024 National Consumer Insights Survey (NCIS) by Klein & Partners. What will it take to deliver experiences that meet consumer expectations, and where should health care organizations focus?

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