Latest Articles

What’s Next for Banner Health? A Look at Its Evolving Brand Strategy

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There comes a point in the life of organizations and individuals when it’s time for a change. For Don Stanziano and Geisinger, that time was 2024. Discover highlights from our conversation with Stanziano about his new role and his thoughts on the opportunities and challenges facing health care organizations in 2025.

CommonSpirit Invests in Personalized Patient Engagement with Health Risk Assessments

Dan Lavelle, head of digital transformation, Unlock Health

// By John Marzano // Historically, health care marketing has focused on brand awareness. Today, health systems are adding more measurable methods that foster long-term patient relationships. Learn how combining HRAs with email nurturing boosts patient engagement, enabling marketers to measure ROI and justify marketing investments that support the broader goals of the organization.

10 Feel-Good Valentine’s Day Stories from Children’s Hospitals

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Valentine’s Day stories offer a brief escape from doomscrolling and heavy headlines. For your health care organization, Valentine’s Day is an ideal opportunity to highlight the compassion of your staff and the important role your hospital plays in the community. Discover 10 ways that children’s hospitals around the country celebrate Valentine’s Day.

Feel the Love: Sharing a Sweet Side of Children’s Hospitals with the Media

Children's Memorial Hermann logo

// By Melissa Sher // Valentine’s Day stories offer a brief escape from doomscrolling and heavy headlines. For your health care organization, Valentine’s Day is an ideal opportunity to highlight the compassion of your staff and the important role your hospital plays in the community. Discover 10 ways that children’s hospitals around the country celebrate Valentine’s Day.

The Changing Role of Chief Marketing Officers

Ryan Donohue- NRC Health

// By Marcia Simon, APR // How do chief marketing officers (CMOs) defend the fundamental value of health care marketing amid budget constraints, workforce shortages, and increasing use of artificial intelligence? Head marketers from UCSF Health and Baptist Health South Florida share their thoughts on how their role is shifting to meet the needs of their organizations.

Discover Proven HRA Strategies from CommonSpirit Health to Boost Your Marketing ROI – Webinar Recording

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A new Strategic Health Care Marketing webinar for healthcare marketers and strategists

Presented on Jan. 29, 2025

Your Presenters:

  • Cody Brutlag, Region Director, Digital Marketing (California) at CommonSpirit
  • Dan Lavelle, Chief Product Officer at Unlock Health

Moderated by:

  • John A. Marzano, President at JAM3 Strategic Marketing & PR and Contributing Writer at Plain-English Health Care

What you’ll take away:

  • Achieve Clear ROI: Discover how CommonSpirit uses HRAs to validate integrated marketing investments and demonstrate a measurable impact.
  • Optimize Lead Qualification: Learn about CommonSpirit’s approach to using customizable algorithms with HRAs to qualify leads and accelerate conversion.
  • Enhance Patient Engagement: Explore how combining HRAs with email nurturing has helped CommonSpirit keep patients engaged and informed.
  • Align with Digital Goals: Gain insights into how CommonSpirit integrates HRAs with ROI tracking to support their overall digital strategy and improve patient experiences.

Presenters

Watch now »