Latest Articles

The Future of Health Systems: Caring for People and Populations

Imran Andrabi, MD, president and CEO, ThedaCare

// By Jane Weber Brubaker // Four health system executives imagine the future and what it will take to succeed. In a fee-for-service world, “there’s a pretty hefty incentive to continue to drive more care into these hospital platforms,” says Jaewon Ryu, MD, JD, president and CEO of Geisinger. But is that what consumers want Read More

A Champion for the Common Good

Lloyd Dean, president and CEO, CommonSpirit Health

View from the C-Suite, with Lloyd Dean, President and CEO of CommonSpirit Health // By Jane Weber Brubaker // Growing up, Lloyd Dean saw the impact of health disparities in his own community. His experiences motivated him to use his formidable leadership abilities to change things for the better. He will retire this summer after Read More

The Expanding Role of Content in Health Care Marketing

Cynthia Manley, director of digital content and engagement, Vanderbilt University Medical Center

// By Susan Dubuque // From podcasts and social media posts to infographics and blogs, content marketing is becoming a staple of today’s health care marketing departments — with a wide array of tactics that bolster brand recognition and support marketing goals. When it comes to marketing health care services, content marketing provides an excellent Read More

Hello Customers… Sharp HealthCare Is Listening

Rachael Jones, product manager, Sharp HealthCare

// By John Marzano // In health care’s “moment of need” demand environment, progress and innovation rely on time and patience. It takes time to orchestrate real change to better the patient experience, and patience by everyone to realize the benefit of seeing measurable results. Sharp HealthCare in San Diego believes in expediting change. To Read More

Podcasts: The Engine Filling Your Content Pipeline

Patrick Moody, director of marketing, public and community relations, Henry Mayo Newhall Hospital

// By Marlene Kurban // Podcasting is a fundamental part of the communications arsenal at Henry Mayo Newhall Hospital.  Podcasts have shown remarkable growth in listenership over the past decade and have quickly become a mainstream marketing tool and an effective way to educate and connect with your target audience. The content you create for Read More

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Avera Health Takes a Precision Approach to Improving the Patient Experience

Bruk Kammerman, senior vice president and chief information officer, Avera Health

// By Brian Griffin // Learn how one health care organization uses a unique new process supported by technology to enhance care and maximize the revenue potential of patient relationships. Avera Health is launching an innovative venture to improve the patient experience called Precision Patient Relationships (PPR)TM — a multifaceted marketing, clinical, and operational initiative Read More

Establishing a Case for the Social Determinants of Health

Susan Dubuque

// By Susan Dubuque // As payers shift to value-based reimbursement, paying attention to social determinants of health is no longer optional. When you think about supporting the health of your patients and building a healthier community, what comes to mind? A robust medical staff? Great technology? A beautiful new hospital facility? A wide range Read More