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Centralized Strategy, Local Impact: Inside CHRISTUS Health’s Marketing Transformation – Webinar Recording

&well_CHRISTUS

A new Strategic Health Care Marketing webinar for healthcare marketers and strategists

Presented on July 9, 2025

Your Presenters:

  • Jeff Stewart, Vice President, Strategic Marketing, CHRISTUS Health
  • Julie Benton, President, &well

How do you unify your brand across a large and growing system without losing the local relevance patients trust?

CHRISTUS Health is in the middle of its marketing maturity journey, moving toward a centralized approach to advertising efforts without losing what matters locally. In this candid, strategy focused session, you’ll get an inside look at how CHRISTUS is gaining efficiencies while executing local priorities, and how &well’s Marketing Maturity Model is guiding every step.

Join us for this free webinar on Wednesday July 9, 2025 at 2 p.m. to benchmark your approach against a real-world case study. You’ll come away with actionable ideas, no matter where you are on the marketing maturity curve.

You’ll learn:

  • How CHRISTUS Health structures its marketing model for systemized campaign planning that accounts for regional variation
  • How maturity planning provides structure while allowing for flexibility
  • What centralized creative and media buying looks like in practice
  • How the system localizes and activates marketing campaigns
  • Lessons learned, and what they’d do differently

Presenters

Watch now »

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Marketing leaders from Banner Health, Renown Health, the Medical University of South Carolina (MUSC), and Primacy share how academic medical centers adapt strategy, structure, and technology to align today’s health care landscape. Learn how academic medical center marketers adjust their strategies to optimize effectiveness today and focus on the future.

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// By Susan Dubuque // This vibrant new marketing campaign presents an imaginative take on the spirit of innovation that powers the people and life-changing work at this leading academic medical center. Keep reading — you won’t want to miss this bold, fresh take on health care advertising. And yes, there just might be a unicorn.

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// By Devin Healy // Referrals are an indispensable source of growth for health systems and medical practices. Despite that, many of the processes and tactics around referrals have been playing catch-up in terms of modernized strategies and effective use of data. Read on to learn key success factors you can apply to your own organization.

Why Does Health Care Still Struggle to Deliver a Seamless Digital Experience?

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Health care’s digital experience often lags behind the expectations of modern consumers. Industry expert Ben Dillon unpacks how retail giants have set a new standard for digital experience. Read the full article to explore how health care marketers can more closely align patient experience with consumer expectations influenced by major brands.

Letting Kids Be Kids: CHAP Transforms Hospital Stays at OHSU Doernbecher Children’s Hospital

Rob Wedlake, Program Manager, OHSU Visitors and Volunteers

// By Susan Dubuque // The Children’s Healing Art Project has spent the past 19 years transforming pediatric playrooms and hospital rooms into vibrant, imaginative spaces where creativity can flourish. Read on for a clearer picture of the role of art in patient experience and actionable strategies for healthcare marketers to engage families and strengthen community ties.

More Than Clicks and Follows: How Health Care Influencers Change the Game

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// By JoAnne Gritter // Influencer campaigns can be a powerful way to engage a wider audience and build brand awareness. To cut through public distrust, influencers must be credible, trustworthy, relatable, and not overly polished. Read on to learn how tapping into the right influencers builds brand awareness.

MedStar Health: Aligning Marketing and Philanthropy for Greater Impact

Mike Varner, Vice President of Brand Marketing and Strategy, MedStar Health

// By Susan Dubuque // As health systems face rising costs, shrinking margins, and growing demand for services, charitable contributions can provide critical funding for capital improvements, medical research, and community health programs. Fundraising professionals are among the most recruited health care executives today. Read on to discover the mutual benefits of philanthropy and marketing joining forces.