Patient Expectations

Why Does Health Care Still Struggle to Deliver a Seamless Digital Experience?

Ben Dillon, Geonetric

Health care’s digital experience often lags behind the expectations of modern consumers. Industry expert Ben Dillon unpacks how retail giants have set a new standard for digital experience. Read the full article to explore how health care marketers can more closely align patient experience with consumer expectations influenced by major brands.

The Pizza Tracker Problem: Why Health Care Still Has a Patient Experience Gap

Ben Dillon, Geonetric

// By Susan Dubuque // Health care’s digital experience often lags behind the expectations of modern consumers. Industry expert Ben Dillon unpacks how retail giants have set a new standard for digital experience. Read the full article to explore how health care marketers can more closely align patient experience with consumer expectations influenced by major brands.