Strategies for Encouraging Patients To Become Storytellers
Daniel C. Potts, Founder and President of the Cognitive Dynamics Foundation
How much do you really know about your patients?
If you and your staff haven’t asked the people you treat to talk about their personal experiences, their families, their careers, and the things they care about, you could be missing a valuable opportunity to connect with them on a deeper level—and you may also be missing the chance to improve their health status and their outcomes in the process.
But how best to draw out the reticent patients at your facility?
Beth Sanders, Founder and CEO of LifeBio
Beth Sanders, Founder and CEO of LifeBio and Dr. Daniel C. Potts, Founder and President of the Cognitive Dynamics Foundation, offer practical tips to help you get started:
- Train your care providers to ask questions and treat the whole person, and not just the illness or condition.
- Use life story resources such as those offered through LifeBio to make it easy to engage seniors and to encourage emotional health, while also assisting people with cognitive disorders in more personal ways.
- Take time to celebrate people’s pasts, by making space to showcase their photos, artwork, or personal possessions in the health care space.
For more strategies for success, including the small time investment required to get a significant ROI from your patient storytelling initiative, read our full article now: 7 Tips to Improve Patient Experience Through Life Stories.
Best regards,
Matt Humphrey
President
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