By Peter Hochstein I once knew an advertising creative director who said his constant prayer was, “Grant me the luxury of a tightly written creative strategy.” The following strategy would most certainly have answered his prayer: Position UC Irvine Health as Orange County’s top destination for cancer care. Leverage our status as Orange County’s only Read More
by Cynthia King, PhD, and Daniel King, MS No longer is it enough to have satisfied employees who just want to “get by.” Instead, it is essential that hospitals and health systems cultivate a working environment that promotes and sustains highly engaged employees who are loyal to their organization. Highly engaged individuals are not only Read More
by Matt Destache Intuitively, we know that there must be some connection between provider engagement and the patient experience. Health care organizations have come to the realization that to be successful in the long term, their improvements in quality, outcomes, and the patient experience need to be accompanied by the engagement of their employees and Read More