Unlock Health

A Health Care Marketer’s Roadmap: Replacing AI Fragmentation with Clear Direction

Joe McMahon

// By Wendy Margolin // During a recent webinar, leaders shared tips for navigating beyond fragmented AI testing toward AI systems that work for your specific marketing organization. Here, the panelists discuss how to manage change brought about by AI, share a framework for understanding an organization’s starting point, and explain how to avoid one-off AI successes.

Beyond the Click: Proving Marketing’s Impact on the Bottom Line

Matt Eaves, vice president of digital marketing, University Hospitals

// By Susan Dubuque // Clicks and calls can tell marketers whether a campaign is active. But health care leaders want to know how those interactions ultimately drive results. An industry leader and executives from University Hospitals and Ochsner Health share how connecting marketing activity to appointments, patients, and revenue can change the conversation about marketing’s value.

eHealthcare Leadership Awards: Anatomy of a Winning Entry

// By Susan Dubuque // What separates good work from award-winning work in the eHealthcare Leadership Awards? What gets recognized is not just the work itself, but also how clearly and convincingly it is presented. for practical ways to clarify your story, present your work with confidence, and yes, improve your chances of winning.

Advertising Showcase: UChicago Medicine Invites Women to “Live Again”

UChicago Medicine logo

// By Susan Dubuque // UChicago Medicine’s “Live Again” campaign confronts stigma, builds awareness, and drives appointments for pelvic health services in Chicago’s northern suburbs. See how research-driven strategy, relatable creative, and disciplined media planning generated appointments while reshaping the conversation around pelvic health.

Inside Award-Winning Women’s Health Campaigns: Strategies That Deliver Results

Inside Award-Winning Women’s Health Campaigns

A new Strategic Health Care Marketing member roundtable

Presented May 5, 2026

Panelists:

  • Matt King, solutions consultant, population intelligence, Definitive Healthcare
  • Katherine Baker, director of content strategy, Inspira Health
  • Kelly Morrissett, director of consumer engagement, Ardent Health
  • Cori Ahrens, vice president, client experience, Unlock Health

Moderator:

  • Susan Dubuque, Contributing Editor, eHealthcare Strategy & Trends and Co-Chair, 2025 eHealthcare Leadership Awards

You’ll hear how leading organizations:

  • Identify and segment women’s health audiences
  • Translate insight into messaging that resonates
  • Use digital channels with precision and purpose
  • Build trust around sensitive or complex topics
  • Measure performance and refine campaigns over time

Webinar Speakers 5-5-26

Watch Now  »

2025 eHealthcare Leadership Awards Winners Announced

eHealthcare Awards logo

// By Susan Dubuque // Winners of the 2025 eHealthcare Leadership Awards were announced on November 9 at an awards presentation held during the Healthcare Internet Conference. More than 270 organizations were recognized for their outstanding work. Winners of Platinum, Gold, Silver, and Distinction awards represent 18 industry classifications, from hospitals and health systems to pharmaceutical firms.

Real Talk, Real Results: How to Make Recruitment and Retention Campaigns Ring True

Headshot-Shannon-Curran-Unlock-Health

// By Susan Dubuque // Industry expert Shannon Curran offers insights on why authenticity is no longer optional. In today’s competitive hiring market, health care organizations must align their brands and culture to attract — and keep — the right talent. Discover five tips on how to create recruitment and retention campaigns that truly connect — and keep talent engaged.

Can Authentic Messaging Cut Through Today’s Health Care Distrust?

Shannon Hooper, president and COO of Unlock Health

In the current environment of cultural tribalism, how can health care organizations break down barriers and rebuild trust in the communities they serve? Brandon Edwards and Shannon Hooper believe the antidote to toxicity is authenticity. Here, they share ideas for how marketers can break through the red state/blue state conundrum.

Authentic Health Care Marketing: Treating People with Empathy, Curiosity, and Respect

Brandon Edwards, CEO Unlock Health

// By Jane Weber Brubaker // In the current environment of cultural tribalism, how can health care organizations break down barriers and rebuild trust in the communities they serve? Brandon Edwards and Shannon Hooper believe the antidote to toxicity is authenticity. Here, they share ideas for how marketers can break through the red state/blue state conundrum.

Stay Ahead: What Shapes the Future of Health Care Marketing

Lacey Reichwald, director of marketing, Aha Media

// By Susan Dubuque // To better understand trends reshaping strategy, execution, and engagement, we turned to trusted voices from organizations supporting the eHealthcare Leadership Awards. These experts offer a roadmap for staying relevant and impactful in today’s health care environment. Keep reading for frontline insights to help you stay informed, inspired, and ahead of the curve.

CommonSpirit Invests in Personalized Patient Engagement with Health Risk Assessments

Dan Lavelle, head of digital transformation, Unlock Health

// By John Marzano // Historically, health care marketing has focused on brand awareness. Today, health systems are adding more measurable methods that foster long-term patient relationships. Learn how combining HRAs with email nurturing boosts patient engagement, enabling marketers to measure ROI and justify marketing investments that support the broader goals of the organization.

How Nebraska Medicine Transformed Staffing Challenges and Supported Strategic Growth

Nebraska Medicine logo

// By Susan Dubuque // In January 2023, Nebraska Medicine faced a significant staffing shortfall. Leadership recognized the need for immediate and long-term strategies to address recruitment and retention challenges. Discover how Nebraska Medicine reframed its employer brand to ensure the stable workforce needed to deliver excellent care and help the organization grow and thrive.

Unlock Health Aims to Fulfill Industry Need for Unified Growth Platform

Brandon Edwards, CEO, Unlock Health

Whenever there’s an announcement about a major M&A move, it makes you wonder about the backstory. Why did Company A decide to acquire Company B? What did both sides hope to gain? What market needs did they solve for? And how will customers benefit? Unlock Health announced its acquisition of SPM Group on November 28, Read More

What Unlock Health’s Acquisition of SPM Group Means for the Industry

Amanda Seaford, CEO, SPM Group

// By Jane Weber Brubaker // Whenever there’s an announcement about a major M&A move, it makes you wonder about the backstory. Why did Company A decide to acquire Company B? What did both sides hope to gain? What market needs did they solve for? And how will customers benefit?

Data-Driven Media Planning: How to Optimize Your Strategy

Maggie Checinski, director, integrated media, SPM Marketing and Communications

The continued growth in channels makes precision media buying more important than ever. Today, consumers have a seemingly endless array of media options to choose from, causing many health care marketers to ask: “How should I allocate my limited budget to maximize the effectiveness of media buying?” It’s a crucial question that will often determine Read More

How Health Care Organizations Can Use Media Data to Effectively Target Market

Brian Griffin

// By Brian Griffin // Today, consumers have a seemingly endless array of media options to choose from, causing many health care marketers to ask: “How should I allocate my limited budget to maximize the effectiveness of media buying?” It’s a crucial question that will often determine the success or failure of marketing campaigns.