Digital Marketing and Analytics

The Death of the Health Care Marketing Workaround

shcm iworkaround featured image

// By Russell Reid // For more than a decade, digital marketing in health care has existed in a state of contradiction. Caught between regulatory reality and marketing necessity, organizations have turned to a familiar strategy: the workaround. But the era of the workaround is ending, and health care marketers must be ready for what comes next.

4 Emerging Themes in Health Care Brand Storytelling

Stephanie Wierwille, executive vice president of engagement, BPD

As consumer expectations rise and attention spans shrink, traditional messaging about excellence and empathy is no longer enough. Today’s audiences are tuning out institutional voices and tuning in to brands that feel authentic, emotionally relevant, and boldly human. Here, industry leader Stephanie Wierwille offers insights into creating a compelling brand story.

Winning the Talent Game: Recruitment and Retention Campaign Strategies

Alex Fagundes, marketing business partner, Renown Health

// By Susan Dubuque // Marketing leaders from Renown Health and The Christ Hospital Health Network share how their award-winning recruitment and retention strategies helped address workforce shortages. Read on to discover how authentic messaging and targeted outreach can strengthen both recruitment and retention.

Can Authentic Messaging Cut Through Today’s Health Care Distrust?

Shannon Hooper, president and COO of Unlock Health

In the current environment of cultural tribalism, how can health care organizations break down barriers and rebuild trust in the communities they serve? Brandon Edwards and Shannon Hooper believe the antidote to toxicity is authenticity. Here, they share ideas for how marketers can break through the red state/blue state conundrum.

Beyond Medicine: A Modern Approach to Health Care Brand Storytelling

Stephanie Wierwille, executive vice president of engagement, BPD

// By Susan Dubuque // As consumer expectations rise and attention spans shrink, traditional messaging about excellence and empathy is no longer enough. Today’s audiences are tuning out institutional voices and tuning in to brands that feel authentic, emotionally relevant, and boldly human. Here, industry leader Stephanie Wierwille offers insights into creating a compelling brand story.

Authentic Health Care Marketing: Treating People with Empathy, Curiosity, and Respect

Brandon Edwards, CEO Unlock Health

// By Jane Weber Brubaker // In the current environment of cultural tribalism, how can health care organizations break down barriers and rebuild trust in the communities they serve? Brandon Edwards and Shannon Hooper believe the antidote to toxicity is authenticity. Here, they share ideas for how marketers can break through the red state/blue state conundrum.

What Parents Value Most in Pediatric Care—and How Providers Are Responding

Rob Klein, founder and CEO, Klein & Partners

Trustworthiness is the quality Americans value most, according to national consumer studies from Klein & Partners. During a Strategic Health Care Marketing webinar in May, Rob Klein presented results from the company’s latest National Consumer Insight Study. Here, we discuss some of the larger themes that emerged from the conversation.

Doing More with Less: How AMC Marketers Balance Digital Growth with Financial Pressures

Suzanne Bharati Hendery, Renown Health

Marketing leaders from Banner Health, Renown Health, the Medical University of South Carolina (MUSC), and Primacy share how academic medical centers adapt strategy, structure, and technology to align today’s health care landscape. Learn how academic medical center marketers adjust their strategies to optimize effectiveness today and focus on the future.

Behind the Mic: Strategies from 4 Award-Winning Health Care Podcasts

Jordana Taylor

Award-winning marketers from Orlando Health, Norton Healthcare, CommonSpirit Health, and BayCare Health System share how they launched, evolved, and elevated their podcasts. Keep reading for insights, practical tips, and inspiration to help you launch your organization’s podcast or take it to the next level.

Advertising Showcase: The CU Anschutz Brand Campaign — “Where Dreams Live”

Don Elliman, Chancellor, CU Anschutz

// By Susan Dubuque // This vibrant new marketing campaign presents an imaginative take on the spirit of innovation that powers the people and life-changing work at this leading academic medical center. Keep reading — you won’t want to miss this bold, fresh take on health care advertising. And yes, there just might be a unicorn.

How TriHealth Built a Brand Rooted in Culture and Community Care

Rob Whitehouse, vice president of marketing and community relations, TriHealth

Cincinnati’s health care market is highly competitive, with eight health systems, including an academic medical center and a renowned children’s hospital. When Rob Whitehouse joined seven years ago, the health system struggled to differentiate itself. Discover how TriHealth aligns its brand to reflect a culture rooted in humanity and in population health.

Health Care Advertising Showcase Featuring Campaigns from Community Health Systems, CHI St. Vincent, Baptist Health, and Centra

In February 2024, Strategic Health Care Marketing launched a new column called Advertising Showcase. Each month, we feature a multimedia advertising campaign from some of the nation’s leading hospitals and health systems — many are winners of eHealthcare Leadership Awards.

In this new report from Strategic Health Care Marketing, we have compiled four varied Advertising Showcases. We hope this excellent work gives you a little inspiration for your next creative endeavor.

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Biggest Issues Facing Academic Medical Center Marketers in 2025

Don Stanziano, senior vice president and chief marketing officer, Banner Health

// By Therese Lockemy, MBA // Marketing leaders from Banner Health, Renown Health, the Medical University of South Carolina (MUSC), and Primacy share how academic medical centers adapt strategy, structure, and technology to align today’s health care landscape. Learn how academic medical center marketers adjust their strategies to optimize effectiveness today and focus on the future.

Advertising Showcase: CaroMont Health “Trust in Caring” Campaign

CaroMont Health logo

// By Susan Dubuque // CaroMont Health has spent more than 80 years earning the trust of its neighbors. Testing ad concepts for emotional stickiness lends credibility to this organization’s brand platform and messaging. Discover the creative executions and discover how this health system uses emotion to distinguish its brand.

Health Care Podcasts: Making an Impact with Sight and Sound

Karen Busse- Norton Healthcare

// By Susan Dubuque // Award-winning marketers from Orlando Health, Norton Healthcare, CommonSpirit Health, and BayCare Health System share how they launched, evolved, and elevated their podcasts. Keep reading for insights, practical tips, and inspiration to help you launch your organization’s podcast or take it to the next level.

The 2025 eHealthcare Leadership Awards Are Open – Submit Your Entries Today!

eHealthcare Leadership Awards logo black

The 2025 eHealthcare Leadership Awards Call for Entries is officially open! Now in their 26th year, the eHealthcare Leadership Awards celebrate excellence in health care digital marketing, recognizing standout websites, apps, videos, campaigns, and digital initiatives that drive marketing and business success across the industry. The deadline for entries is June 27, 2025.

38 Percent Growth in Appointment Action: Mount Sinai Campaign Targets Women

Wendi Chason, assistant vice president, marketing, Mount Sinai Health System

Mount Sinai took a strategic, empathy-driven approach, conveying the message, “We get you, and we’ve got you,” to appeal to the ultimate health decision-makers: women. Read on to see how Mount Sinai captures the attention of this vital target audience and achieves measurable results with this award-winning campaign.

The 2025 eHealthcare Leadership Awards Are Now Open

eHealthcare Awards logo

// By Susan Dubuque // The 2025 eHealthcare Leadership Awards Call for Entries is officially open! Now in their 26th year, the eHealthcare Leadership Awards celebrate excellence in health care digital marketing, recognizing standout websites, apps, videos, campaigns, and digital initiatives that drive marketing and business success across the industry. The deadline for entries is June 27, 2025.

Advertising Showcase: TriHealth Brand Campaign

TriHealth logo

// By Susan Dubuque // Cincinnati’s health care market is highly competitive, with eight health systems, including an academic medical center and a renowned children’s hospital. When Rob Whitehouse joined seven years ago, the health system struggled to differentiate itself. Discover how TriHealth aligns its brand to reflect a culture rooted in humanity and in population health.

Advertising Showcase: Mount Sinai Health System “Chief Medical Officer” Campaign

Mount Sinai Health System logo

// By Susan Dubuque // Mount Sinai took a strategic, empathy-driven approach, conveying the message, “We get you, and we’ve got you,” to appeal to the ultimate health decision-makers: women. Read on to see how Mount Sinai captures the attention of this vital target audience and achieves measurable results with this award-winning campaign.

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