Artificial Intelligence (AI)

From Dashboards to Decisions: How AI Is Reframing Health Care Attribution

// By Therese Lockemy, MBA // Health care leaders from The Ohio State University Wexner Medical Center, Strategy Collective, and Shore Capital Partners share how AI can help marketing teams connect fragmented data, spot performance shifts earlier, and build measurement around real patient and business outcomes.

2026 eHealthcare Leadership Award Winners Announced

// By Susan Dubuque // More than 200 organizations were honored for outstanding work across the digital healthcare spectrum at the 2026 eHealthcare Leadership Awards, announced October 25, 2026, during an awards presentation at the Healthcare Interactive Conference (HCIC). Read on for a detailed rundown of the 2026 Awards and view highlights of the winning entries.

How AI Delivers Results for Health Care Marketing Teams Today

Kelly LaBarre

// By Charlotte Wilson // Every health care marketing team hears stories about what AI could do for them. Few have heard what it has already delivered for a peer organization. Learn how leaders from Connecticut Children’s, The Ohio State University Wexner Medical Center, and Modea use AI for user research, search visibility, and rapid prototyping.

Content that Connects: Inside Award-Winning Health Care Storytelling

Headshot - Jennifer-Shepherd-ANA

// By Susan Dubuque // Health care leaders from The Ohio State University Wexner Medical Center, the American Nurses Association, and Aha Media share how audience insight, trusted expertise, distinctive storytelling, and smart distribution create content that stands apart. Discover how these leaders identify meaningful opportunities and build strategies that extend the value of their best work.

Demystifying the Power of Schema in Search

Ahava Leibtag

// By Jared Johnson // Schema helps search engines and AI platforms understand the relationships between health care providers, services, locations, and conditions. In this webinar recap, Ahava Leibtag and Tim Voyles explain why accurate content, connected data, and clear ownership are essential to help patients find care and take the next step.

A Health Care Marketer’s Roadmap: Replacing AI Fragmentation with Clear Direction

Joe McMahon

// By Wendy Margolin // During a recent webinar, leaders shared tips for navigating beyond fragmented AI testing toward AI systems that work for your specific marketing organization. Here, the panelists discuss how to manage change brought about by AI, share a framework for understanding an organization’s starting point, and explain how to avoid one-off AI successes.

AdventHealth Looks Beyond Google as Consumers Turn to Social Media for Search

Carolina Anthony, executive director, digital marketing, AdventHealth

That people use social media for search is nothing new. What’s changing is that social media content, like Instagram Reels, TikTok, and YouTube Shorts, is becoming the only place some consumers find brands. Discover How AdventHealth plans for a future when some consumers interact with the brand only on social.

Where Is Your Health System on the AI Adoption Curve?

Taylor Pressler, senior director, enterprise analytics, Renown Health

// By Jane Weber Brubaker // No more AI for AI’s sake, and no more vanity projects. That’s the message from industry leaders from Mass General Brigham, Renown Health, and Invoca. Learn how enterprise AI is progressing, and what it will take to deliver real value.

Precision Engagement for Population Health: How Nationwide Children’s, Geisinger, and Rochester Regional Health Use Storytelling and CRM to Improve Health Outcomes and Drive Growth

Carrie Cardot, vice president of marketing and communications, Rochester Regional Health

// By Susan Dubuque // Population health demonstrates an organization’s commitment to community before someone becomes a patient. Through targeted storytelling and CRM-powered engagement, health systems deepen consumer relationships, strengthen brand and clinician preference, and drive better outcomes. Read on for practical insights, proven strategies, and lessons learned from three organizations leading the way in population health.

Search Is Social, and Social Is Search

AdventHealth logo

// By Wendy Margolin // That people use social media for search is nothing new. What’s changing is that social media content, like Instagram Reels, TikTok, and YouTube Shorts, is becoming the only place some consumers find brands. Discover How AdventHealth plans for a future when some consumers interact with the brand only on social.

How Broward Health Turned Low-Polish Content Into Higher Social Media Engagement

Carla Rivera, social media manager, Broward Health

Last November, Carla Rivera, social media manager at Broward Health, gave a presentation on short-form video content. She stated you have three seconds to get and hold people’s attention. Now she says it’s even less. Here, Rivera shares tips and tricks for creating short-form video that builds connection by being authentic.

Answers to the Biggest Questions Health Care Marketers Have About AI Search

Amanda Todorovich, enterprise executive director of digital marketing, Cleveland Clinic

Industry leaders Amanda Todorovich and Ahava Leibtag offer strategies for navigating the new search landscape. Inviting the audience to “Ask Us Anything,” this conversation, moderated by Lacey Reichwald director of marketing at Aha Media, was part of The Future of Hospital Websites virtual summit in March.

Which Is Better for Social Media — Polished or Imperfect?

Broward Health logo

// By Jane Weber Brubaker // Last November, Carla Rivera, social media manager at Broward Health, gave a presentation on short-form video content. She stated you have three seconds to get and hold people’s attention. Now she says it’s even less. Here, Rivera shares tips and tricks for creating short-form video that builds connection by being authentic.

How AI Is Reshaping the Patient Journey — and What Health Systems Must Do Next

Amanda Todorovich, enterprise executive director of digital marketing, Cleveland Clinic

Today, every health care provider must recognize one emerging reality: Consumers are more informed, more skeptical, and more selective than ever in choosing their care. Conversational tools like ChatGPT shape early perceptions, change search behavior, and train patients on which providers to trust, often before a health system even enters the picture.

Short-Form Video and AI-Driven Algorithms: Survey Reveals Strategic Priorities for Health Care Social Media Teams

Erin Laviola

// By Erin Laviola // Health care social media leaders are under pressure to produce compelling content that grabs attention and inspires engagement. A new survey shows how social media teams navigate algorithm changes and budget pressures while prioritizing short-form video. Here, we discuss major takeaways from the report, video strategies, and how AI impacts action plans.

What Does It Take to Build an Enterprise AI Strategy in Health Care?

Pamela Landis, senior vice president of digital engagement at Hackensack Meridian Health

AI is moving quickly in health care, but many organizations are still working out how to use it in a more coordinated, enterprise-wide way. Here, leaders from Hackensack Meridian Health, Baptist Health South Florida, and BPD share what it really takes to move AI from isolated pilots to an enterprise capability.

The 2026 eHealthcare Leadership Awards Are Open – Submit Your Entries Today!

eHealthcare Leadership Awards logo black

The 2026 eHealthcare Leadership Awards Call for Entries is officially open! In its 27th year, the eHealthcare Awards celebrate excellence in healthcare digital marketing, recognizing standout websites, videos, campaigns, and other digital initiatives that drive marketing and business success across the healthcare industry. The deadline for submitting entries is June 26, 2026.

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