Children’s Hospital Advertising Campaign Targets “Compassionate Moms”

Donna Teach, chief marketing and communications officer at Nationwide Children’s Hospital

“Sorry, family health care decision-making moms, ages 20-something to about 50. For once, you’re not the specific target of a children’s hospital advertising campaign,” says veteran copywriter and frequent SHCM contributor Peter Hochstein.

“Nationwide Children’s Hospital in Columbus, Ohio, with 618 licensed and leased beds and 1.4 million patient visits annually, has been running a different kind of campaign. Its objective is not to recruit patients but to reach local contributors and encourage them to donate and support the hospital’s research.

“The campaign features real kids undergoing treatment for cancer and other grave maladies. The kids are looking for a ‘someday’ — a day when they’ll be able to go home, or a day, as some of the ad copy puts it, ‘with smiles and laughter. Just as it should be.'”

Children’s Hospital Advertising Campaign

So who is the target of the advertising? According to Donna Teach, chief marketing and communications officer at Nationwide Children’s Hospital, the target is “a woman who may or may not have children in her home. She’s in her 20s to 60s.” And she has “a significant passion and interest in supporting the health and welfare of children,” Teach says.

“We talk about her head and heart,” Teach says. “In her head, she is very much interested in investing in pediatric research.” But “in her heart” as Teach tells it, the same woman is also interested in knowing stories about and actually seeing the individual children she is helping.

“If that sounds like a perfect opportunity to do emotionally charged fundraising ads featuring engaging-but-ill kids, you’re absolutely right,” Hochstein notes.

It’s a compelling campaign. For more details, read the full story now:

Doing Hospital Fundraising? Meet Your Latest Target: “Compassionate Moms”

Best regards,
Matt Humphrey
President