Are You Prepared for the Next Generation of Service Lines?

January 1, 2014

by Cecily Lohmar

Cecily LohmarThe last decade has seen con­siderable growth in health care service lines, most often with the objective of expanding the more profitable services. At the same time, there have been numerous market changes – with more to come.

Service lines have been an effective model for im­proving quality and cost in the hospital environment. However, some key alterations are needed for service lines to remain productive as the shift to population health management and value-based purchasing occurs. These include:

  1. Developing and integrating the continuum of care
  2. Aligning the increasingly complex mix of involved physicians
  3. Refining the reporting structure and enhancing the skill sets of service-line leaders

The continuum of care

Most organizations are investing in the continuum of care. Service-line leaders must have access to this con­tinuum to guarantee that patients receive a coordinated approach to care with the right level of care at the right time.

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