Social Media

Beyond Awareness: Extending the Brand for Growth

Logo - Children's Hospital Colorado

// By Susan Dubuque // Children’s Hospital Colorado is using a new brand campaign to solve an unusual marketing challenge: How do you become top of mind with families who may live hundreds of miles away and may not need you until something changes in an instant? Read on for important lessons on expanding your brand’s reach.

Beyond the Click: Proving Marketing’s Impact on the Bottom Line

Matt Eaves, vice president of digital marketing, University Hospitals

// By Susan Dubuque // Clicks and calls can tell marketers whether a campaign is active. But health care leaders want to know how those interactions ultimately drive results. An industry leader and executives from University Hospitals and Ochsner Health share how connecting marketing activity to appointments, patients, and revenue can change the conversation about marketing’s value.

Content That Connects: Inside Award-Winning Healthcare Storytelling – Webinar Recording

Content That Connects

A new Strategic Health Care Marketing member roundtable featuring winners from the 2025 eHealthcare Leadership Awards

Presented September 1, 2026

Panelists:

  • Lacey Reichwald, director of marketing, Aha Media Group
  • Jennifer Shepherd, DNP, MHA, RN, NEA-BC, FAAN, director, nursing practice, work environment & healthy nurse, Healthy Nation® Nursing Programs, American Nurses Association
  • Susannah Kistler, associate director of multimedia strategy and storytelling, The Ohio State University Wexner Medical Center

Moderator:

  • Susan Dubuque, Contributing Editor, Plain English Healthcare and Co-Chair, eHealthcare Leadership Awards

Here are some of the topics that will be covered:

  • Why narrowly focused content often outperforms broad, generalized messaging
  • Creating distinctive health care content that stands out in a crowded digital landscape
  • Developing content that remains valuable as search and AI continue to evolve
  • Turning complex clinical information into clear, engaging stories patients can understand
  • Building editorial workflows that support websites, social media, and other digital channels
  • Practical lessons from award-winning healthcare content programs

SHCM-webinar-260901-content-headshots-ver1

Watch now »

AdventHealth Looks Beyond Google as Consumers Turn to Social Media for Search

Carolina Anthony, executive director, digital marketing, AdventHealth

That people use social media for search is nothing new. What’s changing is that social media content, like Instagram Reels, TikTok, and YouTube Shorts, is becoming the only place some consumers find brands. Discover How AdventHealth plans for a future when some consumers interact with the brand only on social.

Advertising Showcase: Community First Health Plans Builds a Brand Around Local Care for Every Generation

Community First Health Plans Logo

// By Susan Dubuque // A colorful cast of characters represents families, children, and seniors, and helps Community First Health Plans tell a simple story about coverage that supports people through every stage of life. Discover how Community First Health Plans combined fresh creative with an integrated marketing strategy to change perceptions and achieve key business goals.

A Story Too Big for a Short Cut: A Case for Long-Form Video

Ohio State University Wexner Medical Center Logo

// By Susan Dubuque // At The Ohio State University Wexner Medical Center, a complex living donor kidney transplant chain was coming together. Ten healthy people donated kidneys to 10 recipients they had never met, setting off a cascade of 20 surgeries. Discover how a five-minute video transformed a clinical milestone into a story with lasting impact.

Search Is Social, and Social Is Search

AdventHealth logo

// By Wendy Margolin // That people use social media for search is nothing new. What’s changing is that social media content, like Instagram Reels, TikTok, and YouTube Shorts, is becoming the only place some consumers find brands. Discover How AdventHealth plans for a future when some consumers interact with the brand only on social.

How Broward Health Turned Low-Polish Content Into Higher Social Media Engagement

Carla Rivera, social media manager, Broward Health

Last November, Carla Rivera, social media manager at Broward Health, gave a presentation on short-form video content. She stated you have three seconds to get and hold people’s attention. Now she says it’s even less. Here, Rivera shares tips and tricks for creating short-form video that builds connection by being authentic.

Aligned to Hire: 30 Nurses in 90 Days

Logo-Southeast-Georgia-Health-System

// By Susan Dubuque // Southeast Georgia Health System built a recruitment campaign that connects incentives, internal engagement, and smart use of existing channels. With a clear goal and shared ownership, marketing and HR developed and implemented an ambitious recruitment effort. Discover whether the campaign reached its goal and see what a small budget can do.

The State of Podcasting: From Emerging Channel to Marketing Essential

Podcasts – Device used

// By Susan Dubuque // Podcast consumption is climbing, video is reshaping the format, and YouTube is becoming the front door. Discover how audience behavior is shifting, why video is accelerating growth, and how health care marketers can leverage this fast-growing and versatile channel.

Which Is Better for Social Media — Polished or Imperfect?

Broward Health logo

// By Jane Weber Brubaker // Last November, Carla Rivera, social media manager at Broward Health, gave a presentation on short-form video content. She stated you have three seconds to get and hold people’s attention. Now she says it’s even less. Here, Rivera shares tips and tricks for creating short-form video that builds connection by being authentic.

Short-Form Video and AI-Driven Algorithms: Survey Reveals Strategic Priorities for Health Care Social Media Teams

Erin Laviola

// By Erin Laviola // Health care social media leaders are under pressure to produce compelling content that grabs attention and inspires engagement. A new survey shows how social media teams navigate algorithm changes and budget pressures while prioritizing short-form video. Here, we discuss major takeaways from the report, video strategies, and how AI impacts action plans.

Advertising Showcase: UChicago Medicine Invites Women to “Live Again”

UChicago Medicine logo

// By Susan Dubuque // UChicago Medicine’s “Live Again” campaign confronts stigma, builds awareness, and drives appointments for pelvic health services in Chicago’s northern suburbs. See how research-driven strategy, relatable creative, and disciplined media planning generated appointments while reshaping the conversation around pelvic health.

Health Care Advertising Showcase

SHCM Ad Showcase Report cover

In this new report, we have compiled five varied Advertising Showcases from Onvida Health, The Christ Hospital Health Network, Northwell Health, Mount Sinai Health System, and Gilchrist. Each one explores the challenges behind the work and the strategies and tactics that brought each campaign to life, while also putting the campaign’s creative execution on display.

Download now »

The 2026 eHealthcare Leadership Awards Are Open – Submit Your Entries Today!

eHealthcare Leadership Awards logo black

The 2026 eHealthcare Leadership Awards Call for Entries is officially open! In its 27th year, the eHealthcare Awards celebrate excellence in healthcare digital marketing, recognizing standout websites, videos, campaigns, and other digital initiatives that drive marketing and business success across the healthcare industry. The deadline for submitting entries is June 26, 2026.

Submit Your Entries to the 2026 eHealthcare Leadership Awards

eHealthcare Awards logo

// By Susan Dubuque // The 2026 eHealthcare Leadership Awards Call for Entries is officially open! In its 27th year, the eHealthcare Awards celebrate excellence in healthcare digital marketing, recognizing standout websites, videos, campaigns, and other digital initiatives that drive marketing and business success across the healthcare industry. The deadline for submitting entries is June 26, 2026.

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