Lights, Camera, Connection: How Orlando Health Turned Video into an Internal Communications Powerhouse
For more than a decade, Orlando Health has been quietly perfecting a weekly video news show that keeps tens of thousands of employees informed, engaged, and genuinely connected, one 3-minute episode at a time.
// By Susan Dubuque //
Long before video newsletters became trendy, Orlando Health began experimenting with video to connect team members across the system and complement written messages. What started as a small, intern-led effort evolved into Orlando Health News Review, a robust weekly video show designed specifically for employees.
Orlando Health’s video show reaches more than 36,000 team members and physicians in Florida and has spawned a spinoff at the organization’s recent acquisition, Baptist Health in Central Alabama. It highlights everything from patient stories and new facilities to safety initiatives and employee celebrations, all delivered with energy, authenticity, and a deep respect for the audience’s time.
Brittany Montes, manager, video productions, Orlando Health
At the center of it all is Brittany Montes, video production manager for internal communications at Orlando Health. As producer and longtime host of the show, Montes has helped shape a program that proves internal communications can be informative, authentic, and genuinely fun.
“Our goal was really to meet our team members where they are and show them what they need to know, want to know, and care about across the organization,” says Montes.
Continue reading to discover how Orlando Health uses its award-winning video news show to inform and bring together team members across a growing health system.