AI Is Everywhere. Focused Training Determines How Well It Works in Your Organization
AI adoption requires careful stewardship. Northwell Health and Roswell Park Comprehensive Cancer Center are leading their organizations closer to AI fluency.
// By Alan Shoebridge //
Throughout history, tools have only been useful when humans are taught how to use them safely and effectively. Artificial intelligence is no exception.
AI is now deeply embedded in our work and personal lives. Simple internet searches more often than not result in an AI-generated overview as the first result. As I write this article, the Copilot icon is hovering just off to the side of the page, ready to help with whatever I might need.
Yet just because AI tools are everywhere, doesn’t mean we always fully understand how to best use them. What tasks are they best suited for? That takes discernment and training. Today, many health care systems invest in workforce training to close knowledge and application gaps.
Reflecting on my own journey with AI over the past few years at Providence, I feel it’s vital for everyone to understand how AI can affect our work and benefit those our organizations serve.
Here, I’ll share how two health care leaders approach AI training for their teams and their organizations: Kathy Smith, SVP, chief marketing & communications officer at Roswell Park Comprehensive Cancer Center, and Matt Kurth, deputy chief people officer at Northwell Health.
Read on to learn about processes for embedding AI literacy in your organization, and how marketing can play an important role as a catalyst.