How To Stand Out in a Crowded Subspecialty

July 11, 2019
Mark Kriegsman, senior director of marketing communications and strategy, Orthopaedic Institute for Children

Mark Kriegsman, senior director of marketing communications and strategy, Orthopaedic Institute for Children

Pediatric hospitals and other facilities that treat children face a number of marketing challenges that health providers treating adults do not face. The two most significant barriers health care marketers must overcome are that they are marketing to parents, not the actual potential patient, and that parents do not want to think about children being sick or injured — until they are.

Los Angeles-based Orthopaedic Institute for Children (OIC) faces these challenges. In addition, its focus solely on musculoskeletal conditions in children means that marketers have to differentiate the organization from its competitors and also explain that their organization offers only specialized care.

How best to reach potential parents and patients, and build brand awareness?

“OIC is the largest pediatric orthopedic program in the western United States,” says Mark Kriegsman, senior director of marketing communications and strategy for OIC. “There is an increasing demand for specialized pediatric care, and there is competition from children’s hospitals, orthopedic physician practices, and general acute care hospitals and surgery centers all trying to draw from the same patient population.”

One of the differentiators OIC offers is a renowned Sports Medicine Center that treats nearly 300 children each month. OIC leverages this center through a variety of community outreach initiatives that allow OIC to “extend our brand and name recognition beyond our downtown and westside locations,” says Kriegsman.

Read the full article now: Pediatric Orthopedics Leverages Sports Medicine to Reach Parents

Best regards,
Matt Humphrey
President

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