Six Essential Patient Access Metrics
Insights Health Systems Need to Optimize Their Provider Networks and Remove Barriers to Access
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Do you know how patients are accessing — or leaving — your health system?
As patients become more savvy healthcare consumers, they are looking for the access, convenience, and overall experience they get in other industries — and they are willing to switch networks to get it.
And while many health system executives recognize patient access as a leading priority for improving the patient experience, few have the visibility into the key metrics needed to understand current access performance and enhance it moving forward.
In this paper, you'll learn the six key metrics needed to:
- Identify potential gaps in provider network coverage
- Deliver more timely care to patients
- Align patient demand with provider supply
- Evaluate access channel performance
- Track how patients are entering or leaving your system
Download this free white paper to learn what these metrics are and how to leverage them to evaluate and enhance the patient experience.