Healthcare Equality Index: How Does Your Health System Measure Up?

May 18, 2023
Headshot of Tari Hanneman wearing a purple shirt and glasses. She talks about the Healthcare Equality Index in the article.

Tari Hanneman, director of the health and aging program at the HRC

The Healthcare Equality Index defines industry best practices for LGBTQ inclusion and recognizes progress achieved by health care organizations to reach their health equity goals. How does your health system measure up?

Health care is a necessity. But not everyone has equal access to medical services, which can negatively impact a person’s long-term health outcomes. In the U.S., racial and ethnic minorities, people of lower socioeconomic status, people who live in rural communities, and sexual and gender minorities often experience disparities in the health care they receive, according to the National Institute on Minority Health and Health Disparities.

Much research shows that LGBTQ people face discrimination, which impacts their physical and mental health. For example, LGBTQ people are more likely to experience heart disease, which researchers have linked to elevated stress hormones triggered by discrimination, social rejection, and fear of violence.

In addition to external factors impacting health, many members of the LGBTQ community report experiencing discrimination from medical professionals. For example, a 2018 Center for American Progress survey found that 8 percent of LGBTQ respondents said a doctor or health care provider refused to see them because of their sexual orientation. For transgender respondents, that stat jumped to 29 percent.

To help ensure that LGBTQ people receive equitable care, in 2007, the Human Rights Campaign Foundation (HRC) launched the Healthcare Equality Index (HEI). The HEI is a biennial survey that reviews the policies and practices of health care facilities to ensure LGBTQ patients, visitors, and staff are treated equitably.

“We created the HEI because we wanted to set the standard for what LGBTQ-inclusive patient care looks like. We specifically target hospitals because that’s where folks go when they are most vulnerable,” says Tari Hanneman, director of the health and aging program at the HRC. In her role, Hanneman also oversees the LGBTQ Healthcare Equality Index.

Find out what it takes to become a designated equitable health care organization, including what resources are available to help your organization meet its health equity goals, in our new article: How HRC’s Healthcare Equality Index Works to Address Inequities in LGBTQ Health Care Access

Best regards,
Matt Humphrey