Video Archives – Page 4 of 5 – Strategic Health Care Marketing

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How to Make Short-Form Videos for Your Health Care Brand

November 21, 2022

John Ferin leads the content strategy and development team at ddm

// By John Ferin // So, you’ve been assigned to create a short-form video for your health care organization. Maybe you even have a ring light, a tripod, dedicated studio space, or a quality microphone. Now what? Anyone who can hit “record” and “stop” on an iPhone can make a video. To make your video stand out from a crowded pack, it’s essential to first think critically about the purpose of your video and its intended audience, then follow a few basic do’s and don’ts of production. Following these best practices can save time and energy later.

The Strategic Marketing and HR Approach to Enhancing Nurse Recruitment

October 27, 2022

Susan Williams, vice president of talent management, LifePoint Health

Nurse recruitment is vital to the growth and survival of every health care organization today. A successful nurse recruitment effort requires that departments break down the silos and come together to ensure that best practices from operations, human resources, internal communications, marketing strategy, and analytics are brought to the table. So what does it look Read More

Marketing and HR Join Forces to Elevate Nurse Recruitment

October 24, 2022

// By Susan Dubuque // Nurse recruitment is vital to the growth and survival of every health care organization today. Here’s how one health system combined the talents of two disciplines — marketing and HR — to tackle it together.

Health Care Brand Journalism Campaign Emphasizes Authenticity and Community Engagement

September 29, 2022

Don Stanziano, chief marketing and communications officer, Geisinger

We’re all storytellers these days. Well-told stories have the power to influence behaviors and decisions. We tend to “lend an ear” to our neighbors. Community experiences matter, which is why tapping former patients from small towns and cities across a vast geographic service area made perfect sense to Geisinger for its health care brand journalism Read More

No Scripts, No Actors, No Sets: Geisinger’s Anti-Hollywood Video Approach to Brand Journalism

September 15, 2022

Patients speak from the heart about their health care experience at Geisinger in unscripted videos shot from their hometown. “What’s more powerful than that?” asks the health system’s marketing chief. // By Marcia Simon, APR // We’re all storytellers these days. Well-told stories have the power to influence behaviors and decisions. We tend to “lend Read More

Content Marketing Builds Trust and Conveys Expertise Without Selling

June 23, 2022

Kathy Wilets, director of media relations and content, University of Utah Health

“When it comes to marketing health care services, content marketing provides an excellent platform for conveying the expertise of providers and building confidence and trust among prospective and current patients,” says Susan Dubuque, cofounder of NDP Agency. Here’s an excerpt from Susan’s new article: “Our overarching content strategy is to position U of U Health Read More

The Expanding Role of Content in Health Care Marketing

June 8, 2022

Cynthia Manley, director of digital content and engagement, Vanderbilt University Medical Center

// By Susan Dubuque // From podcasts and social media posts to infographics and blogs, content marketing is becoming a staple of today’s health care marketing departments — with a wide array of tactics that bolster brand recognition and support marketing goals. When it comes to marketing health care services, content marketing provides an excellent Read More

How One System Positioned Itself as a Spanish-Language Leader and Preferred Care Provider

March 24, 2022

As diversity, equity, and inclusion continue to increase in importance, Advocate Aurora Health has been making strong progress in connecting online with the more than 2.2 million Hispanics who live in its service area. The Illinois and Wisconsin provider launched a market-wide social media initiative at the end of 2019 designed to “position the organization Read More

Social Media Initiative Focuses on Positioning Advocate Aurora Health As a Provider of Choice Among Growing Hispanic Market

March 10, 2022

Sarah Scroggins, director, social media, Advocate Aurora Health

// By Brian Griffin // One of the Midwest’s largest health systems is effectively using social media to reach its Spanish-speaking population with information about COVID-19 and important health services for the community. As diversity, equity, and inclusion continue to increase in importance, Advocate Aurora Health has been making strong progress in connecting online with Read More

Johns Hopkins Medicine Releases a Lighthearted Campaign That Boosts Spirits During the Pandemic

November 19, 2020

“Hey, there’s a pandemic going on!” writes Peter Hochstein, crackerjack copywriter and regular SHCM contributor. “Hospital workers are supposed to look harassed, grave, and ready to collapse from exhaustion, right? That’s not quite the way the communicators and staff at Johns Hopkins Medicine saw it. Result? Internet views by the — no, not by the Read More

While the National Mood Is Grim, Internet Campaign at Johns Hopkins Medicine Goes Just a Tad Upbeat, Building Staff Morale While Standing Out from the Crowd

October 21, 2020

// By Peter Hochstein // Hey, there’s a pandemic going on! Hospital workers are supposed to look harassed, grave, and ready to collapse from exhaustion, right? That’s not quite the way the communicators and staff at Johns Hopkins Medicine saw it. Result? Internet views by the — no, not by the thousands, by multiples of Read More

Iceland Comes Together To Sell (and Sing) The Power of Staying Home

July 9, 2020

“A group of musicians in Iceland demonstrated that promoting social distancing doesn’t have to sound like somber, top-down marching orders from an authoritarian central command,” says SHCM contributor and copywriter Peter Hochstein. “Instead, they tapped into something uplifting, communal, and perhaps instinctively primeval.” Here’s an excerpt from Hochstein’s new story: I feel sorry for the Read More

How to Sell Social Distancing and Make It Emotionally Positive: A Case History (Sort of)

June 17, 2020

// By Peter Hochstein // A group of musicians in Iceland demonstrated that promoting social distancing doesn’t have to sound like somber, top-down marching orders from an authoritarian central command. Instead, they tapped into something uplifting, communal, and perhaps instinctively primeval. I feel sorry for the American doctors and public health experts who’ve been tasked Read More

Emory Healthcare vs. This Mindset: “I Know You’re Great. So Sure, I’ll See You — If I’m Ever Ill with Something Serious.”

November 6, 2018

// By Peter Hochstein // Is there a strong reason to create a hospital branding campaign that dispenses with emotional appeals to make a rational sales argument? How can you keep it visually surprising and compelling? And how can you show that you’re talking about a hospital without resorting to the visual clichés?

Zucchini Salad Recipes. Bag Lunch Packing Instructions. A Nerdy Guy and His Dog Who Run Treadmills. Is This How to Advertise Hospitals These Days? Yes.

June 5, 2018

Notable Health Care Advertising // By Peter Hochstein // For the 36 or so years I’ve been writing this column, hospital marketing managers and their agencies have been telling me they didn’t want their ads to look like “typical hospital advertising.” And much hospital advertising really has been atypical. I’ve seen senior citizens doing stand-up Read More

Cook Children’s Gets Kids Moving — and Healthier — In Northern Texas

March 15, 2018

In an elementary school science classroom in the Fort Worth area, children work diligently on their assignments, eager to earn a chance when they finish to participate in a fun deskside exercise break that gets them up and moving . . . playing silly games, following mazes, and learning catchy dance moves. In the process, Read More

Learn from Cook Children’s How to Fight Obesity and Help Kids Be More Active

March 7, 2018

// By Lisa D. Ellis // Childhood obesity is a serious problem in North Texas. Find out how one health system addresses the issue with the help of local schools and an innovative deskside exercise program, and see how the results make a difference. In an elementary school science classroom in the Fort Worth area, Read More

Using “Real” Staff to Deliver Your Video Messages? Here’s How to Make the Messages More Engaging

March 6, 2018

Notable Health Care Advertising // By Peter Hochstein // Any number of hospitals post videos on the internet featuring their doctors and other staff discussing their institutions and specialties. Too often, these standup “talking head” presentations feel unspontaneous and uncomfortable. Eyes shift nervously as speakers obviously read from cue cards. Language that looked good on Read More

Laughter Can Be the Best Medicine for a Hospital Brand—Especially If You Know How to Reap More Yucks for the Bucks: Here’s How

November 6, 2017

Notable Health Care Advertising // By Peter Hochstein // Uh oh! Something isn’t quite right about the race car driver in a TV spot. He’s a bit too pudgy. He seems overly fidgety. Instead of wearing a race car driver’s fireproof suit, he’s sporting a short-sleeved polo shirt. And as he floors the gas pedal Read More

5 Key Stops on Your Patients’ Decision-Making Journey

October 26, 2017

The journey to selecting a health care system is not unlike the way people decide to buy a car, book a vacation destination, or hire a plumber. In fact, the basic consumer journey model can be adapted to almost any industry, according to Stephen Moegling, chief growth officer at Franklin Street, a health care brand Read More

Write Your Own Ending: 5 Plot Points in Your Patients’ Journey Stories You Shouldn’t Ignore

September 26, 2017

// By Lisa D. Ellis // Do you know exactly how people decide where to go for their medical care? Understanding the path that patients take to access care can help you determine where in the decision process you have the best opportunity to influence them to select your system. Mapping the Decision Pathway Consider Read More

How To Create Content That Turns Leads Into Patients

August 17, 2017

Susan Gullion, associate director of search engine marketing at Sequence Health

“The health care sector lacks the rich marketing history of industries like retail or automotive, but today’s patients are more empowered than ever and the behaviors they display when seeking health care services or products largely mirror their shopping journeys for apparel, electronics, or any other household product,” says Susan Gullion, associate director of search Read More

Creating Content Marketing That Converts Consumers Into Patients

August 1, 2017

// By Susan Gullion // The health care sector lacks the rich marketing history of industries like retail or automotive, but today’s patients are more empowered than ever and the behaviors they display when seeking health care services or products largely mirror their shopping journeys for apparel, electronics, or any other household product. That is Read More

What the New HHS Restrictions on Media in Patient Areas Mean for You

October 20, 2016

Flip through the channels of your television set any evening and chances are you’ll stumble across an episode of a reality TV series that was filmed in a hospital emergency department. Over the past few years, such “real” medical TV that presents traumas as they unfold has grown in popularity among viewers, and some organizations Read More

Tougher HHS Policies Prevent Media in Patient Areas—What They Mean for Your Health Care Organization

October 3, 2016

// By Lisa Ellis // Flip through the channels of your television set any evening and chances are you’ll stumble across an episode of a reality TV series that was filmed in a hospital emergency department. Over the past few years, such “real” medical TV that presents traumas as they unfold has grown in popularity Read More

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