2021 Healthcare Reputation Report

Free report, published by Reputation

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Reputation analyzed 348,000 customer reviews across 113,000 physicians and facilities to understand how healthcare providers manage their reputations in a world changed forever by a global pandemic. 

Healthcare providers are rapidly adapting to a new normal. Learn how the pandemic has changed the entire industry to the core and how:

  • the healthcare industry is facing a digital reckoning
  • healthcare facilities and physicians need to connect with Millennials
  • patient reviews can make all the difference

This report gives the healthcare industry insight to improve patient care based on Reputation’s proprietary Reputation Score — the industry’s leading ranking of healthcare reputation. The report also offers crucial insight into how people search for care and what matters most to them during the pandemic.

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