Featured Articles

Access to Care: The Digital Imperative for Healthcare Leaders

Access to Care - Perficient cover photo

A free white paper, published by Perficient

Access to care is no longer about convenience: it’s a competitive differentiator. Our award-winning research, based on insights from more than 1,000 U.S. healthcare consumers, reveals how expectations are shifting and why digital-native disruptors are redefining what quality care means. The perception gap is widening, and the stakes have never been higher.

Benefit: Download the report to uncover what your data might be missing and gain the insights you need to deliver connected care moments that drive patient loyalty and support better health outcomes.

Key Learning Points:

  • Discover how consumers search for, choose, schedule, and receive care, as well as what drives their decisions.
  • Identify the friction points that derail satisfaction and conversions across the care journey.
  • Understand how expectations shift by age group and for those managing care for others.
  • Uncover what drives consumers to consider switching providers and how friction fuels that decision.
  • Explore how negative perceptions of health outcomes impact your bottom line.

Download Now »

2 Inspiring Grassroots Fundraising Initiatives Driving Cancer Research and Care

Caitlin Fink, vice president, The Jimmy Fund

In an era of shrinking reimbursements and rising costs, philanthropy has become an essential lifeline for hospitals and health systems, with donors contributing more than $20 billion to U.S. hospitals each year. Discover how philanthropy mobilizes communities and provides millions of dollars in essential funding for cancer research and patient care.

Advertising Showcase: Northwell Health Uses Sonic Branding to Deepen Connections

Logo - Northwell Health

// By Susan Dubuque // Few things connect more directly to human emotion than sound. In marketing, that connection is powerful: Audio cues can reinforce brand recognition up to 96 percent faster than visuals alone. Discover how Northwell’s sonic brand amplifies emotion, strengthens trust, and helps the organization break through the clutter in a fiercely competitive marketplace.

Cincinnati Children’s Elevates Physician Engagement with Specialty Impact Reports

Amy Okin, manager, marketing and insights, Cincinnati Children’s

By transforming annual specialty updates into dynamic digital impact reports, Cincinnati Children’s builds awareness, strengthens its national reputation, and fosters connections across the physician community. Read on to explore the making of Cincinnati Children’s Accomplishment Reports and the lessons they offer for organizations looking to boost physician engagement.

Reflections on 25 Years in Health Care Marketing and What the Future Will Bring

Alan Shoebridge

// By Alan Shoebridge // Chris Bevolo, author of “Joe Public Doesn’t Care About Your Hospital,” shares his thoughts on the evolution of health care marketing in this Q&A. Here’s how he sums it up: “At the end of the day, we need to make things better, whether it’s marketing, health care, or the world.”

Leadership Lessons from Virtua Health CEO

Dennis Pullin, CEO, Virtua Health

// By Jane Weber Brubaker // Character matters in Dennis Pullin’s 2025 book Suited for Leadership: How to Show Up with Purpose to Have a Lasting Impact. Here, we share a few nuggets from Pullin’s wisdom and how his leadership spreads out from Virtua Health to the community it serves and benefits the industry as a whole.

2025 eHealthcare Leadership Awards Winners Announced

eHealthcare Awards logo

// By Susan Dubuque // Winners of the 2025 eHealthcare Leadership Awards were announced on November 9 at an awards presentation held during the Healthcare Internet Conference. More than 270 organizations were recognized for their outstanding work. Winners of Platinum, Gold, Silver, and Distinction awards represent 18 industry classifications, from hospitals and health systems to pharmaceutical firms.

How Patients Really Search for Healthcare in the Age of AI – Webinar Recording

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A new Strategic Health Care Marketing webinar for healthcare marketers and strategists

Presented on November 5, 2025

Your Presenters:

  • Lacey Reichwald, director of marketing, Aha Media Group
  • Rob Klein, founder & CEO, Klein & Partners

Are your patients trusting AI-generated answers more than your website? Are they asking ChatGPT about symptoms before calling your clinic? You’re not imagining the shift — and we’re digging into the data to prove it.

Join Lacey Reichwald (Aha Media Group) and Rob Klein (Klein & Partners) for an exclusive preview of our national research on how people search for health information today — and what it means for your content, SEO strategy, and brand trust.

We asked 1,000 people nationally about their search for care, the tools they use (including AI), and who they trust. The answers might surprise you — and they’ll definitely change how you approach digital strategy in 2026.

What you’ll learn:

  • How AI is reshaping search behavior for health content
  • What sources patients trust (and don’t) — and why
  • High-level strategies to adapt to these changes

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Watch now »

Running Toward Hope: How Communities Power Cancer Research and Care

Amanda Napolitano, executive director, The DONNA Foundation

// By Susan Dubuque // In an era of shrinking reimbursements and rising costs, philanthropy has become an essential lifeline for hospitals and health systems, with donors contributing more than $20 billion to U.S. hospitals each year. Discover how philanthropy mobilizes communities and provides millions of dollars in essential funding for cancer research and patient care.

The Death of the Health Care Marketing Workaround

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// By Russell Reid // For more than a decade, digital marketing in health care has existed in a state of contradiction. Caught between regulatory reality and marketing necessity, organizations have turned to a familiar strategy: the workaround. But the era of the workaround is ending, and health care marketers must be ready for what comes next.

4 Emerging Themes in Health Care Brand Storytelling

Stephanie Wierwille, executive vice president of engagement, BPD

As consumer expectations rise and attention spans shrink, traditional messaging about excellence and empathy is no longer enough. Today’s audiences are tuning out institutional voices and tuning in to brands that feel authentic, emotionally relevant, and boldly human. Here, industry leader Stephanie Wierwille offers insights into creating a compelling brand story.

Advertising Showcase: Deploying Research and Innovation to Enhance National Reputation and Physician Engagement

Cincinnati Children's logo

// By Susan Dubuque // By transforming annual specialty updates into dynamic digital impact reports, Cincinnati Children’s builds awareness, strengthens its national reputation, and fosters connections across the physician community. Read on to explore the making of Cincinnati Children’s Accomplishment Reports and the lessons they offer for organizations looking to boost physician engagement.

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